What's all this about?
It's Vauxhall's version of something like ConnectedDrive from BMW, or Mercedes Connect Me - a suite of connectivity and support software called OnStar. However, Vauxhall claims this is even more comprehensive than those premium German systems.
Hasn't this been in GM cars across the Pond for some years?
Yes, but finally it's coming to Europe. OnStar can turn any Vauxhall into a fully-connected, 4G LTE Wi-Fi hotspot, with the ability to automatically call for help if the car's airbags deploy, track the Vauxhall if it's nicked, support up to seven different multimedia devices wirelessly and present diagnostic data to either a smartphone app or support staff if required.
Support staff?
Yes, OnStar has a 24/7, 365 support centre based in Luton, which actually handles the UK (Vauxhall) and 13 other European markets (Opel). These operatives can do all kinds of things once you've pressed the SOS button, such as take down details of an accident you've witnessed, provide assistance if you get a flat or run out of fuel, or even download satnav destinations into your car for you.
Crikey, can't you just input them yourself in the car?
Of course you can, but this is designed not to distract the driver - so you can, for instance, press SOS and ask the operative if they can download the location of a good Italian restaurant in Middlesbrough into your car while you're driving along the A1 northbound. Saves you stopping or taking your eyes off the road, see?
Sounds quite handy. How much does it cost?
OnStar will be fitted to selected Vauxhall models from this year but in the medium-term, every single Griffin product will have OnStar connectivity. It is free for the first 12 months as a trial period, with a small annual subscription fee required after that.
Matt Robinson - 5 Mar 2015